First you must subscribe to the TibiaQa page.
You should look for questions in which you have knowledge, so you can meet the needs of the other.
https://www.youtube.com/watch?v=RyOdseR38zo
Every time you resolve to answer any question of a follower of the page, try to understand his question first, so it will be easier to answer exactly what the internet user needs.
Be clear in the answer and also always use reliable bibliographies and preferably those who are Fansites recognized by Cipsoft, that will be guaranteed to be truthful information.
If the person is asking a question, it will probably be because she lacks the knowledge about the issue. Use means that are easier for the person to understand and avoid putting unnecessary extra information or to change the question so as not confuse the answer to the question.
You can use IMAGES, TOPICS, VIDEOS, among other ways to facilitate and help with your answer.
If the question is interesting or not, followers can vote as positive as negative. So people will know how rich information was that question, and help to share with more people their knowledge.
https://www.youtube.com/watch?v=Z9yMYXrkeD0
There is also the right to reply, using the comment option.
https://www.youtube.com/watch?v=34oPnohM-8M
And don’t forget all answers must be in english ! If you don’t know, look for applications that do the translation, so you can understand the question and be able to answer it.
https://www.youtube.com/watch?v=GOj8DuvLeLo
Be kind and share your knowledge J